UVALDE, Texas (AP) 鈥 An investigation Uvalde city leaders ordered into the Robb Elementary School shooting that killed 19 students and two teachers defended the actions of local police in a report released Thursday, prompting shouts of 鈥渃owards鈥 during a City Council meeting and causing several family members of the victims to angrily walk out.

The report acknowledged wide failures by police during the 2022 attack and reiterated rippling missteps that the and state lawmakers have previously laid bare. Nearly 400 law enforcement agents, including Uvalde Police Department officers, rushed to the scene of the shooting but waited to confront a teenage gunman armed with an AR-style rifle.

But an investigator hired by Uvalde officials found that the city's officers did not violate policies, and in some cases, praised their actions during one of the deadliest classroom shootings in U.S. history. The presentation prompted an eruption of anger among some of the victims' family members, who also scolded the investigator for leaving the room before they had a chance to address him.

鈥淵ou said they did it in good faith. You call that good faith? They stood there 77 minutes,鈥 said , whose daughter was among those killed in the attack, after the presentation ended.

Jesse Prado, an Austin-based investigator and former police detective who made the report for the Uvalde City Council, began his presentation by describing the failures by responding local, state and federal officers at the scene that day: communication problems, poor training for live shooter situations, lack of available equipment and delays on breaching the classroom.

鈥淭here were problems all day long with communication and lack of it. The officers had no way of knowing what was being planned, what was being said,鈥 Prado said. 鈥淚f they would have had a ballistic shield, it would have been enough to get them to the door.鈥

The city's report is just one of several probes into the massacre, including the Justice Department report in January that criticized the 鈥渃ascading failures鈥 of responding law enforcement.

Law enforcement took more than an hour to get inside the classroom and kill the gunman, even as children inside the classrooms called 911, begging police to rescue them.

But Prado said his review showed that officers showed 鈥渋mmeasurable strength鈥 and 鈥渓evel-headed thinking鈥 as they faced fire from the shooter and refrained from shooting into a darkened classroom.

鈥淭hey were being shot at from eight feet away from the door,鈥 Prado said.

Prado also said the families who rushed to the school hampered efforts to set up a chain of command as they had to conduct crowd control with parents trying to get in the building or pleading with officers to go inside.

鈥滱t times they were difficult to control,鈥 Prado said. 鈥 They were wanting to break through police barriers.鈥

Family members erupted when Prado briefly left after his presentation.

鈥淏ring him back!鈥 several of them shouted.

Prado returned and sat and listened when victims鈥 families cried and criticized the report, the council and the responding officers.

鈥淢y daughter was left for dead,鈥 Ruben Zamorra said. 鈥淭hese police officers signed up to do a job. They didn鈥檛 do it.鈥

A criminal investigation by Uvalde District Attorney Christina Mitchell鈥檚 office into the law enforcement response in the May 2022 shooting remains open. A grand jury was summoned earlier this year and some law enforcement officials have already been asked to testify.

Tensions remain high between Uvalde city officials and the local prosecutor, while the community of more than 15,000, about 85 miles (140 kilometers) southwest of San Antonio, is plagued with trauma and

Uvalde City Council member Hector Luevano said he was 鈥渆mbarrassed鈥 and 鈥渋nsulted鈥 by the city's report.

鈥淭hese families deserve more. This community deserves more,鈥 Luevano said. 鈥淚 don鈥檛 accept this report.鈥

The city report comes after a nearly 600-page report by the Department of Justice in January found massive failures by law enforcement, including acting with 鈥渘o urgency鈥 to establish a command post, assuming the subject was barricaded despite ongoing gunfire, and communicating inaccurate information to grieving families.

鈥淗ad law enforcement agencies followed generally accepted practices in active shooter situations and gone right after the shooter and stopped him, lives would have been saved and people would have survived,鈥 U.S. Attorney General Merrick Garland said when the federal report was released.

The DOJ reported that 48 minutes after the shooter entered the school, UPD Acting Chief Mariano Pargas 鈥渃ontinued to provide no direction, command or control to personnel.鈥

The city report notes the agency鈥檚 SWAT team had not trained consistently since before the COVID-19 pandemic in 2020. Three UPD officers who were present in the hallway during the shooting 鈥渨ere the leadership of the SWAT team and had the most experience with Uvalde PD."

Texas Republican Gov. Greg Abbott initially praised the law enforcement response, saying the reason the shooting was 鈥渘ot worse is because law enforcement officials did what they do.鈥 He claimed that officers had run toward gunfire to save lives.

But in the weeks following the shooting, that story changed as information released through media reports and lawmakers鈥 findings illustrated the botched law enforcement response.

At least five officers who were on the scene have lost their jobs, including two Department of Public Safety officers and the on-site commander, Pete Arredondo, the former school police chief. No officers have faced criminal charges.

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Associated Press writers Sean Murphy in Oklahoma City, Valerie Gonzalez in McAllen, Texas, Juan A. Lozano in Houston and Anita Snow in Phoenix contributed to this report.

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